Refund Policy

SMART UK IPTV offer free trials because of that as a client you can test our channels and make sure we have channels that you need and 100% happy with our channel list, so before buying please take advantage of the free trial. If you have any issues or technical questions when you set up your IPTV you can contact our live support team they will help you make it work.

Because of the nature of digitally downloadable goods that we sell, refunds are impossible once the files have been delivered to you immediately after your purchase, except under extraordinary situations. If our servers are down and we can not not bring it back within 7 days, we will refund you. In this situation, we will process the refund as soon as possible. But depends on our payment system or the method that you use for the initial purchase it can take up to 14 days for the refund to reflect in your bank account/card.